Terms and Conditions for the Purchase of Bruun & Stengade Gift Cards Online
Purchase of Gift Card
The gift card will be sent to you via email after completing the purchase. If you have not received the gift card within 5 hours (please check your spam folder), send us an email at webshop@bruunogstengade.dk with your order number and the email address you used for the purchase.
The gift card is valid for 3 years from the date of issue.
Where can the gift card be used?
The gift card can only be used online at www.bruunstengade.com and only in the country where the gift card was purchased. For example, if you purchase a gift card on our Swedish site, it can only be used there.
Using the gift card
To use the gift card, enter the code you received in the cart, in the same field where you would enter a discount code.
If you do not use the full amount at once, the remaining balance will be saved on the card until the expiration date. You can always contact our customer service if you would like to check your balance.
Redemption of gift card
If you wish to redeem the amount on your gift card, please contact our customer service at webshop@bruunogstengade.dk and inform them that you would like to redeem the gift card. Please provide the following:
- The name used when purchasing the gift card
- The last 4 characters of the gift card code
If you wish to redeem a gift card before the expiration of the validity period, an administration fee of €5 will be charged and deducted from the amount.
Please note that we only redeem gift cards that have been issued against payment. This means that gift cards, such as those given as compensation or won in a competition, cannot be redeemed for cash.
You can read more about the redemption of electronic gift cards here.